Australian care management software
CTARS brings client information, budgets, documentation, reporting, incidents, goals and day-to-day service delivery together in one secure, configurable platform — helping NDIS and out-of-home care providers spend less time on administration and more time delivering quality support.
15+ years
Supporting Australian care providers
6,000+
Clients supported across Australia
Want to see the platform behind these organisations? Book a 30-minute demo.
One platform. Less administration.
Care organisations manage a huge amount of information every day. CTARS is a paperless client management system tailored for NDIS and children’s services providers.
From client records and budgets to goals, incidents, documents, reporting and billing, CTARS helps make everyday service delivery simpler and more transparent.
Purpose-built technology for organisations delivering complex human services.
Monitor the needs of your clients and track their NDIS budget. Help participants reach their goals, and generate mandatory reports easily.
Manage the wellbeing of children in respite, interim or long-term care easily. Stay compliant with Department of Communities and Justice regulations and track incidents.
The CTARS platform
Bring the essential parts of service delivery together in one configurable client management platform.
Keep client information securely organised in one central record, accessible to authorised team members.
Everyone supporting a client works from the same, current information.
Personal client budget management, scheduling, billing and invoicing — even across a high number of service streams.
Operate within budget for every participant and stay updated on funding status.
Day-to-day activity logging, client outcomes and goal tracking that turn daily records into meaningful reporting.
Demonstrate progress and advocate for the people you support.
Guided incident templates support staff to complete reports consistently and in structured ways.
Analyse behaviours and keep relevant teams informed as information becomes available.
Capture medication treatment plans, see what is due each shift, record sign-offs and missed medications.
Treatments happen at the right time, with notifications when they are missed.
Custom form builder plus a document management system with a filing structure customised for your organisation.
Use our templates, adjust them, or build your own — and store evidence securely.
Real-time alerts and notifications that can be switched on and off for different roles.
Teams stay across what matters without being buried in noise.
Roles configurable so users only access the elements of CTARS relevant to their role.
Each organisation can create custom roles specific to its business structure.
We provide custom implementation for every new client so CTARS matches the way your organisation works — rather than forcing your organisation into a rigid workflow.
Why CTARS
Clinicians, staff and carers can collaborate in real time and measure outcomes at the touch of a button.
Using embedded forms and processes, you’ll be able to meet legal compliance and demonstrate best-practice standards of service delivery. CTARS regularly consults with NDIS, governments and industry practice leaders for updates.
CTARS provides an optional billing integration for NDIA-managed participants, eliminating the time-consuming process of uploading payment claims to the myplace portal — helping providers process claims and reconcile payments seamlessly.
Your business is unique. That’s why we provide custom implementation for every new client to make sure CTARS matches the way you do business, giving you greater control over client management.
Security built in
Whether documentation, NDIS budgets or anything else, CTARS invests heavily in delivering a confidential, secure platform for your data.
Complying with the guidelines of ISO 27002 and ISO 27001, CTARS ensures high organisational information security standards and management practices.
We have enabled a two-factor authentication process beyond our secure login and password framework to provide an added layer of protection when users log into the system.
Connected workflows
CTARS has integrations available for a range of accounting, billing and business software — available at no extra cost.
Designed by care providers
Designed and built by clinicians and human services staff, CTARS is built to solve the problems providers face with other client management systems.
CTARS uses workflows, forms, language and thinking that knows your services and the challenges that come with them — making business processes more efficient and transparent for employers and employees.
See CTARS for yourself
You can try CTARS obligation-free to see if it’s right for your organisation. See how our software works with pre-loaded sample data and forms.
Personalised demonstration
Schedule a 30-minute demo to see if CTARS is right for your business. We’ll show you how the CTARS software works one-on-one and answer any questions you have.
Book my 30-minute demoNo obligation. All of our team have clinical or human services experience.
Simon Barry
Chief Operating Officer, CTARS
“We’ll show you how the CTARS software works one-on-one and answer any questions you have. All of our team have clinical or human services experience.”
CTARS insights
NDIS
In today’s complex disability services environment, NDIS providers face growing pressure to demonstrate compliance — turning that pressure into confidence starts with the right registers.
Out-of-home care
A look at how a mid-sized New South Wales OOHC provider manages documentation, incidents and reporting for the children and young people it supports.
NDIS
Delivering Supported Independent Living under the NDIS is one of the most complex service types — here’s how CTARS helps simplify SIL operations.
Prefer to talk it through? Call 1300 282 777 or contact the team.
