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Platform features

Every part of service delivery, in one system.

CTARS replaces spreadsheets, paper files and disconnected tools with a single configurable platform designed for Australian care providers.

Client management

Keep client information securely organised in one central record, accessible to authorised team members.

Everyone supporting a client works from the same, current information.

Budget management

Personal client budget management, scheduling, billing and invoicing — even across a high number of service streams.

Operate within budget for every participant and stay updated on funding status.

Goals & outcomes

Day-to-day activity logging, client outcomes and goal tracking that turn daily records into meaningful reporting.

Demonstrate progress and advocate for the people you support.

Incident management

Guided incident templates support staff to complete reports consistently and in structured ways.

Analyse behaviours and keep relevant teams informed as information becomes available.

Medication management

Capture medication treatment plans, see what is due each shift, record sign-offs and missed medications.

Treatments happen at the right time, with notifications when they are missed.

Forms & documents

Custom form builder plus a document management system with a filing structure customised for your organisation.

Use our templates, adjust them, or build your own — and store evidence securely.

Alerts & notifications

Real-time alerts and notifications that can be switched on and off for different roles.

Teams stay across what matters without being buried in noise.

Roles & permissions

Roles configurable so users only access the elements of CTARS relevant to their role.

Each organisation can create custom roles specific to its business structure.

Configurable, not rigid

Custom forms, custom reports, custom roles.

CTARS has a custom form builder so you can use our templates out of the box, customise them to meet your compliance and organisational needs, or build your own. Reports can be generated from data entry forms, scheduling and billing, or client and staff profiles.

The CTARS custom form builder interface

See these features working with your service model.