Product tour
See how CTARS works, end to end.
A walk through the platform care teams use every day — from the first client record to the final report.
Step 01
Client management made easy
Everything about a client in one record — profile, supports, documents, notes, funding and history. Authorised staff see exactly what they need for the shift or appointment in front of them.
Step 02
Create customisable forms to suit your workflow
Use our templates out of the box, adapt them to your compliance requirements, or build your own with the custom form builder. Attach evidence and route information where it needs to go.
Step 03
Track shifts, incidents and daily service delivery
Shift logs, progress notes, medication sign-offs and incident reports are captured as work happens — so reporting is a by-product of good practice rather than another admin task.
Step 04
Report, bill and reconcile with confidence
Build reports from data entry forms, scheduling, billing and client or staff profiles. Optional NDIA billing integration removes manual claim uploads to the myplace portal.
What's included in every CTARS licence
Client management
Keep client information securely organised in one central record, accessible to authorised team members.
Budget management
Personal client budget management, scheduling, billing and invoicing — even across a high number of service streams.
Goals & outcomes
Day-to-day activity logging, client outcomes and goal tracking that turn daily records into meaningful reporting.
Incident management
Guided incident templates support staff to complete reports consistently and in structured ways.
Medication management
Capture medication treatment plans, see what is due each shift, record sign-offs and missed medications.
Forms & documents
Custom form builder plus a document management system with a filing structure customised for your organisation.
Alerts & notifications
Real-time alerts and notifications that can be switched on and off for different roles.
Roles & permissions
Roles configurable so users only access the elements of CTARS relevant to their role.